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LOGISTICS
We consider Logistics as one of the keys to success and it has been part of our constant ongoing efforts to improve costs and time frames.
Storage and distribution are identified as key elements for attaining economic efficiency so that we count on the best and the most efficient operating facilities
with suitable temperatures and warehousing conditions.
HOW TO SHIP YOU ORDER?
At Stock Perfume we understand the importance of logistics to being a key supplier.
That’s why we’ve partnered with UPS, one of the largest logistics companies in the world and DPD to organize all of our parcel deliveries in Europe and the rest of the world.
Whether your order is packed in a single box, or on several pallets; we offer our clients shipping options to suit their needs.
HOW TO TRACK YOUR ORDER?
Once the purchase has been dispatched, you will receive the tracking number by e-mail or you can find it from your personal space. The link can give you an idea of the status of your order. Know that our team follows the smooth running of your orders at each step and gets in touch with the carrier if necessary to ensure delivery in the best conditions.
WOULD YOU LIKE TO CHANGE YOUR DELIVERY ADDRESS?
We will be happy and happy to accept any change of delivery address if notified to our team prior to dispatch of the purchase.
HAVE WE EXCEEDED OUR DELIVERY TIMES?
Although we have never failed to deliver on time, we would love to receive your feedback for any delays so that we can do our part of the investigation regarding the same.
WHAT ARE THE DELIVERY COSTS?
Shipping costs vary depending on your delivery address as well as the quantity of product purchased.
You can check your shipping costs directly from your cart or by contacting us.
DO WE SHIP TO YOUR COUNTRY?
To find out if our carrier ships to your country, please check your cart or contact us.
HOW TO CONTACT US?
You can contact us by:
Chat
Phone: +31 (0) 85 800 02 32
Email: [email protected]
Monday to Friday 10 a.m. to 5 p.m.
