Shipping & Delivery

Delivery

We do our best to ship the goods you have ordered as soon as possible. The delivery time of goods can be found on the product page. Once we ship your product it takes 3-5 business days to receive it depending on your delivery address. This is done by UPS, PostNL, GLS, DPD or DHL. The times at which they deliver packages are from Monday to Friday from 8:00 am to 9:00 pm

To which countries can I send my orders?

Stock Perfume is automated and ships to almost every country in the EU with UPS courier. However, shipments to destinations in some the EU countries may have certain restrictions or special procedures for the management of customs formalities. You can see the delivery possibilities directly in your cart by indicating the delivery address during the purchasing process.

Track & Trace

With every order you will receive a Track & Trace code. You can use that code to track your package. Sometimes it can happen that the code is not recognized on the website. This often happens because the code has not yet been processed. Usually you can simply follow the package the next day.

What are the shopping costs and the delivery time?

You can estimate the shipping costs and delivery time in the Stock Perfume shopping cart yourself.

What are customs duties and export taxes?

For shipments to a country outside the European Union, the customs service may apply a tax (known as customs duties).
In this case, it is important to now that Stockperfume.com is not responsible for the customs fees. If there will be any charge applied, it should be paid by the buyer.

Not at home? No problem.

It may happen that the customer is not present when our driver comes along to deliver the package. In this case the mail deliverer will come back the next day to try again.

Lost package. What now?

Please contact us immediately, this can be done via the contact form or by phone. By default, all packages are registered and insured by registered mail. After reporting of loss or theft during the shipment, we start an investigation.

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